|
Welcome to Before placing an order, if you have any queries relating to these terms and conditions, please email our customer service team at enquiries@hrart.co.uk We may change these terms from time to time without notice to you. Changes will apply to any subsequent orders received. delivery and timescales A delivery charge of £5 excluding VAT per picture will be charged at the time of ordering. All orders received are custom made specifically for you, we do not carry 'off the shelf products'. Please allow at least 14 days for delivery on internet orders, and 20 days for postal orders, due to clearance of funds prior to the order being processed. Consumer protection regulations & order cancellations Under The Consumer Protection (Distance Selling) Regulations 2000, you have the right to cancel a contract within seven working days - starting from the day after you take delivery of the goods (a 'cooling off' period). You have the right to cancel for any reason without penalty. If you wish to cancel a contract, please write or email us clearly stating your full details, invoice number and cancellation instructions. To cancel the contract, you must give us notice within seven working days starting from the day after you take delivery of the order. Once you have cancelled the contract, you have a legal "duty of care" to take good care of the goods. You must return the goods to us at your expense to the address below - we would advise that you use an insured courier service for your order. Please mark all parcels clearly with your returns number. Return Address:
The full regulations can be viewed at www.hmso.gov.uk/si/si2000/20002334.asp product information We have made every effort to display as accurately as possible the colours of our products that appear on the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery. We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct at the time when the relevant information was entered onto the system. We reserve the right to refuse orders where product information has been mis-published including prices and promotions. An order is considered confirmed once it has been received in either electronic format or by post. Prices are subject to change without notice. Prices are exclusive of VAT. As most of these works are for corporate or organisational use, it is anticipated that all VAT will be reclaimed. purchase of products When you place an order via our website you will be emailed an acknowledgement of your order. Our acceptance of an order takes place on receipt of your electronic order confirmation or your postal order, at which point the purchase contract will be made and you will be charged. We reserve the right to refuse an order. Non-acceptance of any order may result from one of the following:
If there are any problems with your order we shall contact you via phone or email. The laws of England shall govern the contract between us and any dispute between us will be resolved exclusively in the courts of England. Your statutory rights are not affected. payment details Payment can be made by any method specified on the Order Form. We take all the necessary precautions to keep the details of your order and payment secure, unfortunately we cannot be held liable for any losses caused as a result of unauthorised access to information provided by you. We utilise the PAYPAL payment system, as it is a highly respected and secure service provider used by millions worldwide including eBay. This ensures maximum safety and security when processing online orders All prices are exclusive of VAT at the current rates and are correct at the time of entering the information onto the system. The total cost of the order is the price of the products ordered, plus VAT, plus the delivery charge. All credit/debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to or does not, for any reason, authorise payment to us, we will not be liable for any delay or non-delivery. The payment charge is made at the point the order is placed if using a credit/debit card. general information
All rights, including copyright, in this website are owned by or licensed to
These exclusions of liability shall not apply to any damages arising from death or personal injury caused by the negligence of These disclaimers and exclusions shall be governed by and construed in accordance with English Law. If any provisions of these disclaimers and exclusions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions. privacy statement At What information do we collect? We ask for your name, telephone number, work address, email address, delivery address, and payment method details when a purchase is made on our site. We may obtain information about Web site usage to help us develop our website. What will the data be used for? Data will be used to help us process your order and to notify you about important functionality changes. customer feedback By using our website, you consent to the information you give us being processed for any of the purposes we have explained above. If you have any comments, queries or complaints relating to our privacy policy please email enquiries@hrart.co.uk thank you.
|
terms and conditions for use.
